FOH Friday 1.19.18
Written By: Elizabeth
Total Sales: $5695.25
Total Ramen Sold: 239
Total Sushi Sold: 234
Weather: Chilly, in the 40s all day then turned to light fog and drizzle at night.
Special events?:
Second day of service ever
Who worked:
Flow of Business and Ticket Times:
Lunch: Right at 11am we had a line waiting to order. Just like that on thursday as well. The line stayed long and unrelenting until about 2pm when it let up a little.
We sold 134 Ramens at lunch- ticket times were pretty decent but we did hit about 30 minutes at one point. It seems the To GO tickets are still getting mistaken for dine in tickets, as I noticed a few bowls sitting out that looked like they maybe were made incorrectly.
Dinner: Didn't pick up until 6pm or so. Jillian does just enough to "get by" and will take some coaching. She's not too enthusiastic, which is okay, she's personable enough with the guests coming in on a Friday night, which I like to call "College Night". Lots of college aged girls ordering dynamite rolls and shumai and being completely oblivious to anyone around them (almost knocked a ramen out of some dudes hand as I was handing to him, through them, because they wouldn't move). With the onslaught of college kids, the sushi bar got slammed and Ramen got 0 tickets for a solid 15 minutes or so- just lots of shumai & kara age and Edamame.
slowed down a little around 9, and then dropped off at 9:30. I had Jillian start her closing sidework and also allowed to her go order food from other vendors is she so wanted. She took her time doing her sidework, and didn't really do it with any enthusiasm (though that just may be her personality), and around 9:55 asked me if it was too late to order food. I told her yes, and that that was why I dismissed her around 9:30 was to go order food. She seemed disappointed but finished her sidework and left by 10:05.
I reconciled the drawer and will be writing up a more detailed open and close spreadsheet for the managers and openers/closers alike.
I put in place a fantastic expo system as well- which I will document also.
Staff members that stood out (why/how):
-Jason is slower than molasses on the sushi bar. I mean, just painfully slow. I don't know what to say other than that- he will need a lot of coaching. Also watching him cut rolls hurts me.
-Jacob Starr on the other hand was killing it! Great job on the sushi bar. He should probably stick to that station, since I see him excelling there for sure.
-Phil from Daruma expressed interest in picking up some shifts here, so I will be adding him to the schedule.
-Trejo killed it again and stuck around until about 8pm
Comps& Void Detail:
employee meals
yesterday we had a few 50% off "coupons" from the Soft Opening on Tuesday when we were closed.
R&M needs:
Noodle cooker was fixed finally!
86'd items/ need more:
Total Sales: $5695.25
Total Ramen Sold: 239
Total Sushi Sold: 234
Weather: Chilly, in the 40s all day then turned to light fog and drizzle at night.
Special events?:
Second day of service ever
Who worked:
Flow of Business and Ticket Times:
Lunch: Right at 11am we had a line waiting to order. Just like that on thursday as well. The line stayed long and unrelenting until about 2pm when it let up a little.
We sold 134 Ramens at lunch- ticket times were pretty decent but we did hit about 30 minutes at one point. It seems the To GO tickets are still getting mistaken for dine in tickets, as I noticed a few bowls sitting out that looked like they maybe were made incorrectly.
Dinner: Didn't pick up until 6pm or so. Jillian does just enough to "get by" and will take some coaching. She's not too enthusiastic, which is okay, she's personable enough with the guests coming in on a Friday night, which I like to call "College Night". Lots of college aged girls ordering dynamite rolls and shumai and being completely oblivious to anyone around them (almost knocked a ramen out of some dudes hand as I was handing to him, through them, because they wouldn't move). With the onslaught of college kids, the sushi bar got slammed and Ramen got 0 tickets for a solid 15 minutes or so- just lots of shumai & kara age and Edamame.
slowed down a little around 9, and then dropped off at 9:30. I had Jillian start her closing sidework and also allowed to her go order food from other vendors is she so wanted. She took her time doing her sidework, and didn't really do it with any enthusiasm (though that just may be her personality), and around 9:55 asked me if it was too late to order food. I told her yes, and that that was why I dismissed her around 9:30 was to go order food. She seemed disappointed but finished her sidework and left by 10:05.
I reconciled the drawer and will be writing up a more detailed open and close spreadsheet for the managers and openers/closers alike.
I put in place a fantastic expo system as well- which I will document also.
Staff members that stood out (why/how):
-Jason is slower than molasses on the sushi bar. I mean, just painfully slow. I don't know what to say other than that- he will need a lot of coaching. Also watching him cut rolls hurts me.
-Jacob Starr on the other hand was killing it! Great job on the sushi bar. He should probably stick to that station, since I see him excelling there for sure.
-Phil from Daruma expressed interest in picking up some shifts here, so I will be adding him to the schedule.
-Trejo killed it again and stuck around until about 8pm
Comps& Void Detail:
employee meals
yesterday we had a few 50% off "coupons" from the Soft Opening on Tuesday when we were closed.
R&M needs:
Noodle cooker was fixed finally!
86'd items/ need more:
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