Monday 1.22.18
Written By: Elizabeth
Daily Sales: $4381
Total Ramen Sold: 211
Total Sushi Sold: 162
Weather: Sunny and windy again. In the 50s but it's supposed to drop overnight into the 30s again
Special events?:
Just a Monday. 5th day of business.
Who worked: Amanda and me in the AM. Jillian and me in the PM
Flow of Business and Ticket Times:
Lunch didn't start with the crazy rush at 11am like it had the past two weekdays. Instead it was a steady build, though by 11:30 we had a long line and back into the weekday lunch rush. Lots of people taking their ramen to go when we let them know it was a 15-20 minute ticket time. The rush died down around 2:30.
The lull lasted until almost 7pm. I was trying to find things for Jillian to do to keep herself occupied. Might adjust in-times going forward, with a full management team on, having two managers on, one could tend the counter while the other does admin, or similar- therefore we can cut the expo/cashier at 4 and bring the next one in at 5:30. We will see how the week goes. This is all brand new, so one day may not reflect the next.
Around 6pm I was finding things for ME to do while behind the counter and I decided to sweep.
Since there is that HUGE lull between shifts, I would like to see at least one kitchen staff member do a clean. I know we are still prepping, but we can prep in a clean space too. There's a lot of downtime in between lunch and dinner during the week days- let's clean the space, reset it for dinner, and be ready to go. It will make breaking down and cleaning the kitchen at the end of the night that much easier and faster!
2 Staff members that stood out (why/how):
-In the middle of our small dinner rush I kept catching Jason crouching down- at first I thought he was resting his legs but then I caught him eating. He said he came here right from school and didn't have enough time to eat. I told him to go in the back and finish it- he's not to be eating on the line. I don't know if this kid is going to last. I'm also curious as to why he sat down after close to eat a veggie ramen and then also had 2 philly rolls packaged up to take home for himself. I already talked to Kayo about it and she will handle it, but we need to remind staff that their meals are not to be taken home, they are to be enjoyed here. We are not paying to feed their family and friends. - a similar situation happened when I told Jillian she could ring in her food. She comp'd a ramen & 2 rolls for herself as well.
-Phil did great tonight. Him & Joey were just rocking and rolling back there. Albiet we weren't that busy, but still. They worked well together. Take ran expo. We let Jacob go home early due to a miscommunication.
Going forward, if it's slow enough, I would like to see us breaking down sushi stations so that we can close down faster too. I know this will come in time, but it's something I would like to see.
Comps& Void Detail:
Faregrounds discounts
R&M needs:
86'd items/ need more:
Daily Sales: $4381
Total Ramen Sold: 211
Total Sushi Sold: 162
Weather: Sunny and windy again. In the 50s but it's supposed to drop overnight into the 30s again
Special events?:
Just a Monday. 5th day of business.
Who worked: Amanda and me in the AM. Jillian and me in the PM
Flow of Business and Ticket Times:
Lunch didn't start with the crazy rush at 11am like it had the past two weekdays. Instead it was a steady build, though by 11:30 we had a long line and back into the weekday lunch rush. Lots of people taking their ramen to go when we let them know it was a 15-20 minute ticket time. The rush died down around 2:30.
The lull lasted until almost 7pm. I was trying to find things for Jillian to do to keep herself occupied. Might adjust in-times going forward, with a full management team on, having two managers on, one could tend the counter while the other does admin, or similar- therefore we can cut the expo/cashier at 4 and bring the next one in at 5:30. We will see how the week goes. This is all brand new, so one day may not reflect the next.
Around 6pm I was finding things for ME to do while behind the counter and I decided to sweep.
Since there is that HUGE lull between shifts, I would like to see at least one kitchen staff member do a clean. I know we are still prepping, but we can prep in a clean space too. There's a lot of downtime in between lunch and dinner during the week days- let's clean the space, reset it for dinner, and be ready to go. It will make breaking down and cleaning the kitchen at the end of the night that much easier and faster!
2 Staff members that stood out (why/how):
-In the middle of our small dinner rush I kept catching Jason crouching down- at first I thought he was resting his legs but then I caught him eating. He said he came here right from school and didn't have enough time to eat. I told him to go in the back and finish it- he's not to be eating on the line. I don't know if this kid is going to last. I'm also curious as to why he sat down after close to eat a veggie ramen and then also had 2 philly rolls packaged up to take home for himself. I already talked to Kayo about it and she will handle it, but we need to remind staff that their meals are not to be taken home, they are to be enjoyed here. We are not paying to feed their family and friends. - a similar situation happened when I told Jillian she could ring in her food. She comp'd a ramen & 2 rolls for herself as well.
-Phil did great tonight. Him & Joey were just rocking and rolling back there. Albiet we weren't that busy, but still. They worked well together. Take ran expo. We let Jacob go home early due to a miscommunication.
Going forward, if it's slow enough, I would like to see us breaking down sushi stations so that we can close down faster too. I know this will come in time, but it's something I would like to see.
Comps& Void Detail:
Faregrounds discounts
R&M needs:
86'd items/ need more:
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